Privacy Policy

1. Introduction

StartCorp, Inc. ("StartCorp," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and services (collectively, the "Services").

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.

2. Information We Collect

2.1 Information You Provide to Us

We collect information you provide directly to us, including:

• Account Information: When you create an account, we collect your name, email address, password, and phone number.
• Business Information: Information about your corporation, including legal name, state of incorporation, EIN, registered agent information, officer and director names, addresses, and other corporate details.
• Payment Information: When you make a purchase, our payment processor collects your credit card number, billing address, and other payment details. We do not store complete credit card numbers on our servers.
• Communications: When you contact us, we collect the content of your messages, including support requests, feedback, and any other information you choose to provide.
• Documents: Any documents you upload to our platform, such as articles of incorporation, bylaws, EIN letters, and other corporate documents.

2.2 Information Collected Automatically

When you use our Services, we automatically collect certain information, including:

• Device Information: Hardware model, operating system, unique device identifiers, and mobile network information.
• Log Information: Access times, pages viewed, IP address, and the page you visited before navigating to our Services.
• Usage Information: Information about how you use our Services, such as the features you use, the actions you take, and the time, frequency, and duration of your activities.
• Cookies and Similar Technologies: We use cookies, web beacons, and similar technologies to collect information about your browsing activities.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, maintain, and improve our Services
• Process transactions and send related information
• Send you compliance reminders, deadline notifications, and other service-related communications
• Respond to your comments, questions, and customer service requests
• Send you marketing and promotional communications (you can opt-out at any time)
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Personalize and improve your experience with our Services
• Comply with legal obligations

4. How We Share Your Information

We may share your information in the following circumstances:

• With Service Providers: We share information with third-party vendors, consultants, and service providers who perform services on our behalf, such as payment processing, cloud hosting, and customer support.
• For Legal Reasons: We may disclose information if we believe disclosure is required by law, regulation, or legal process, or to protect the rights, property, and safety of StartCorp, our users, or others.
• With Your Consent: We may share your information with your consent or at your direction.
• Business Transfers: In connection with any merger, acquisition, or sale of assets, your information may be transferred as a business asset.
• With State Agencies: When you authorize us to file documents on your behalf, we submit required information to relevant state agencies.

We do not sell your personal information to third parties for their marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using TLS/SSL
• Encryption of sensitive data at rest
• Regular security assessments and penetration testing
• Access controls and authentication requirements
• Employee training on data protection practices

However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.

For corporate compliance documents and records, we retain information for at least seven (7) years after your account is closed, as required by applicable regulations and to support any ongoing compliance obligations.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information, subject to certain exceptions
• Portability: Request a copy of your information in a portable format
• Opt-out: Opt-out of marketing communications

To exercise these rights, please contact us at privacy@startcorp.com. We will respond to your request within 30 days.

8. California Privacy Rights

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with specific rights regarding your personal information. These include the right to know what personal information we collect, the right to delete your personal information, and the right to opt-out of the sale of your personal information.

As stated above, we do not sell your personal information. To exercise your California privacy rights, please contact us at privacy@startcorp.com.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your browsing activities. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.

Types of cookies we use:

• Essential Cookies: Required for the operation of our Services
• Analytics Cookies: Help us understand how visitors interact with our Services
• Preference Cookies: Remember your settings and preferences

10. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a notice on our Services prior to the changes taking effect. Your continued use of our Services after the effective date of the revised Privacy Policy constitutes your acceptance of the changes.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: